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Website Accessibility for Small Businesses: Simple Fixes That Help Everyone
Website & CRO

Website Accessibility for Small Businesses: Simple Fixes That Help Everyone

May 21, 2023·Nataliia· 10 min read All posts
Every small business owner wants to welcome everyone to their website. But did you know that making your site accessible can also help search engines understand it better? According to a study by Google, 87% of websites are not accessible to people with disabilities, which can lead to a 26% drop in website traffic. This is a staggering number, especially when you consider that 75% of consumers with disabilities have a higher disposable income.
87

Websites not accessible to people with disabilities

Source: Google Study, Statista, and ADA National Network

26

Drop in website traffic

Source: Google Study, Statista, and ADA National Network

75

Consumers with disabilities

Source: Google Study, Statista, and ADA National Network

4

Number of lawsuits filed in the past year

Source: Google Study, Statista, and ADA National Network

Making your website accessible is not only the right thing to do, but it's also good for business. In this article, we'll explore some simple fixes that can help you make your website more welcoming to everyone.
1. Add alt text to your images
Many websites fail to provide alternative text for images, which can make it difficult for screen readers to describe the content to users with visual impairments. Adding alt text to your images is a simple fix that can make a big difference. For example, if you have a photo of your coffee shop's menu on your homepage, add a description that says something like "image of our breakfast menu" or "photo of our daily specials".
2. Use clear and consistent headings
Headings help users understand the structure of your website and navigate to the content they need. Use clear and consistent headings throughout your website, and make sure they're in the correct order (H1, H2, H3, etc.). This will help screen readers and search engines understand the hierarchy of your content.
3. Improve color contrast
Color contrast is essential for users with visual impairments, as it can help them distinguish between different elements on your website. Ensure that your text and background colors have a sufficient contrast ratio (at least 4.5:1 for normal text and 7:1 for larger text). You can use online tools to check the contrast ratio of your website.
4. Use closed captions for video content
If you have video content on your website, make sure to add closed captions. This will help users with hearing impairments understand the audio content. You can add captions manually or use automated captioning tools.
5. Optimize your website for keyboard navigation
Many users with disabilities rely on keyboard navigation to interact with your website. Make sure that your website can be navigated using a keyboard, and that all interactive elements (like buttons and forms) can be accessed using the Tab key.
Using a website accessibility tool
There are many website accessibility tools available that can help you identify and fix accessibility issues on your website. One such tool is the WebAIM WAVE plugin, which can help you identify issues with alt text, color contrast, and more.

Common website accessibility issues

Missing alt textBest
45%
Poor color contrast
25%
Insufficient headings
20%
No closed captions
10%

Source: WebAIM WAVE plugin

What to do if you're sued for website accessibility
If you're sued for website accessibility, don't panic. First, understand that many lawsuits are settled out of court, and that the defendant is usually required to pay a settlement fee and make the necessary changes to their website.
Pro Tip
Don't wait until you're sued before making your website accessible. Make the necessary changes proactively to avoid potential lawsuits and improve your website's usability for everyone.
Get started with website accessibility today
Making your website accessible is a process that requires time and effort. However, the benefits are worth it. Not only will you improve your website's usability for users with disabilities, but you'll also improve your website's search engine rankings and user experience for everyone.
DataLatte Take
At DataLatte, we specialize in helping small businesses like yours create accessible and user-friendly websites. Contact us today for a free audit and let's get started on making your website more welcoming to everyone.
Frequently Asked Questions
Q: Do I need to hire a specialist to make my website accessible? A: While it's recommended to hire a specialist, there are many resources available online that can help you learn how to make your website accessible.
Q: What is the Americans with Disabilities Act (ADA)? A: The ADA is a federal law that requires businesses to provide reasonable accommodations for individuals with disabilities, including website accessibility.
Q: Can I use a website accessibility plugin to fix my website's accessibility issues? A: Yes, there are many website accessibility plugins available that can help you identify and fix accessibility issues on your website.
Q: How long does it take to make a website accessible? A: The time it takes to make a website accessible varies depending on the complexity of the website and the number of accessibility issues.
Q: Can I get in trouble for not making my website accessible? A: Yes, you can get in trouble for not making your website accessible, including being sued for non-compliance with the ADA.
Q: What is the difference between website accessibility and website usability? A: Website accessibility refers to the ability of users with disabilities to access and use your website, while website usability refers to how easy it is for all users to navigate and use your website.
Get a free website accessibility audit today
If you want help making your website more accessible and user-friendly, contact us today for a free audit. Our team of specialists can help you identify and fix accessibility issues, improve your website's search engine rankings, and increase your online visibility for everyone.
website accessibilitysmall businessdisability access

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Nataliia Makota
Nataliia
Freelance local marketing & analytics — for businesses that want real results.

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