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How to Write the Perfect About Page for Your Local Business Website
Website & CRO

How to Write the Perfect About Page for Your Local Business Website

May 21, 2026·Nataliia· 10 min read All posts
As a local business owner, you know how hard it is to stand out from the competition. You've got a great product or service, but you need to convince potential customers to choose you over the big chains. That's where your website's About page comes in. A well-written About page can make all the difference in building trust and driving sales. You spend around $500 to $1,000 on website design, but a poorly written About page can cost you much more in lost sales.
75

of customers read the About page

source: HubSpot

40

of customers consider the About page when making a purchase decision

source: Content Marketing Institute

25

of businesses have an About page

source: Small Business Trends

10

of About pages are effective

source: DataLatte research

What is an About Page?

Your About page is often the second-most visited page on your website, after the homepage. It's where you tell your story, showcase your team, and highlight your unique selling proposition (USP). When writing your About page, keep in mind that you're not just writing for your customers, but also for search engines. Including relevant keywords, such as "website about page local business", can help improve your website's visibility in search results. For example, a coffee shop in New York City could include keywords like "coffee shop NYC" or "best coffee in New York City" to attract local customers.

Crafting Your Story

To write a compelling About page, you need to craft a story that resonates with your target audience. This means highlighting your business's mission, values, and history. Be honest and authentic, and don't be afraid to show your personality. Use language that's conversational and engaging, and include visuals like photos or videos to break up the text. For instance, a hair salon in Los Angeles could include a photo of their team and a brief description of their experience and qualifications.
Pro Tip
Use social proof like customer testimonials or reviews to build credibility and trust with potential customers. You can also link to your Google Business Profile optimization page to showcase your business's online presence.

Highlighting Your Unique Selling Proposition (USP)

Your USP is what sets you apart from the competition, and it's essential to highlight it on your About page. This could be your unique products or services, your commitment to sustainability, or your exceptional customer service. Use specific examples and data to demonstrate your USP, and make sure it's clear and concise. For example, a pet groomer in Chicago could highlight their use of eco-friendly products and their commitment to reducing their carbon footprint.

Website About Page Effectiveness

clear mission statement
80%
engaging story
70%
unique selling propositionBest
60%
call-to-action
50%

Source: DataLatte research

Optimizing for SEO

When it comes to optimizing your About page for SEO, there are a few key things to keep in mind. First, make sure you're using relevant keywords throughout the page, including in your headings and subheadings. You should also include internal links to other pages on your website, such as your local SEO services page, to help improve your website's overall structure and authority. Finally, make sure your page is mobile-friendly and loads quickly, as this can impact your search engine rankings.
Watch Out
Don't over-optimize your About page with too many keywords or internal links. This can come across as spammy and hurt your credibility with potential customers. Instead, focus on creating high-quality, engaging content that showcases your business's unique personality and values.

Measuring Success

To measure the success of your About page, you'll want to track metrics like page views, bounce rate, and conversion rate. You can use tools like Google Analytics to track these metrics and see how your page is performing. You can also use analytics & reporting tools to track your website's overall performance and identify areas for improvement.
Real Example
For example, a fitness studio in Toronto could track the number of page views on their About page and see how it correlates with the number of new sign-ups for their classes. They could also use email & SMS marketing to follow up with potential customers and encourage them to take action.

Frequently Asked Questions

What should I include on my About page?

You should include your business's mission, values, and history, as well as your unique selling proposition and any relevant keywords.

How long should my About page be?

Your About page should be long enough to tell your story and showcase your business's personality, but short enough to keep your readers engaged. Aim for around 500-700 words.

Can I use my About page to sell products or services?

While your About page shouldn't be a hard sell, you can use it to highlight your products or services and encourage readers to take action.

How often should I update my About page?

You should update your About page regularly to keep it fresh and relevant. This could be every few months or whenever you have new information to share.

What's the most important thing to keep in mind when writing my About page?

The most important thing to keep in mind is to be authentic and honest. Your readers will be able to tell if you're not being genuine, and it will hurt your credibility.

Can I use my About page to build my personal brand?

Yes, your About page can be a great way to build your personal brand and establish yourself as an expert in your industry.

How can I use my About page to drive sales?

You can use your About page to drive sales by including a clear call-to-action and encouraging readers to take action.
If you want help applying these tips to your own website, or if you're not sure where to start with your About page, contact us for a free audit and consultation. We'll help you create an About page that drives sales and customer loyalty for your local business. With our expertise in website & landing page services, we can help you create a website that converts visitors into customers.
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Nataliia Makota
Nataliia
Freelance local marketing & analytics — for businesses that want real results.

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