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Make.com Releases 12 Free "Local Business" Automation Templates — Review Replies, Booking Reminders, Social Posts
Make.com (formerly Integromat) launched a dedicated Local Business template library: 12 pre-built automations for review management, appointment reminders, social scheduling, and lead follow-up. Free to use on the basic plan.
Make.com added a "Local Business" category to its template library with 12 pre-built scenario templates specifically designed for brick-and-mortar service businesses. The most popular: "New Google Review → AI Reply → Post to GBP" (auto-draft a personalised response using OpenAI and post it), "New Booking → WhatsApp Reminder 24h Before" (via Calendly or Acuity integration), and "Weekly Instagram Scheduler" (pull your top-performing post type and schedule 3 posts per week automatically).
The templates require a Make.com account (free tier allows 1,000 operations/month — sufficient for most single-location businesses) and API connections to your tools. Most templates take 20–40 minutes to activate with no coding required. Make provides step-by-step video setup guides for each template.
The "Review Reply" template is particularly compelling: it pulls the review text, passes it to GPT-4o with a prompt tailored to your business type, generates a reply, and either posts it automatically or sends it to you via WhatsApp/Slack for approval. A pet grooming salon in London reported saving 3 hours per week on review management after activating this workflow.
Go to make.com/templates and filter by "Local Business". Pick the Review Reply automation first — it delivers immediate time savings with minimal setup risk. Run it in "draft approval" mode (sends you the reply for review before posting) for the first 2 weeks before enabling auto-post.
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Source: Make.com Blog · 2026-05-29
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